We're working with a fast-growing, technology-led B2B business that's investing heavily in its customer experience and operational teams. They're looking for an Account Executive to join their Manchester-based Transactions team, supporting the smooth and accurate delivery of customer orders from start to finish.
This is an ideal opportunity for someone early in their career who is highly organised, detail-focused and enjoys taking ownership. You don't need previous industry experience – what's important is your attitude, curiosity and willingness to learn.
Role Responsibilities
- Process and check customer orders, ensuring information is accurate and complete
- Manage the order-to-delivery journey, keeping track of progress and next steps
- Maintain accurate and up-to-date information across internal systems
- Identify missing or conflicting information and resolve issues before they impact the customer
- Work closely with Account Management, Operations and Production teams
- Keep actions moving and follow issues through to resolution
- Use technology and automated workflows effectively while applying good judgement when intervention is needed
- Manage multiple priorities while maintaining accuracy and deadlines
Role Requirements
- We’re open to people from creative and design agencies, technology, logistics, manufacturing and other relationship-led B2B environments.
- Strong written and verbal communication skills
- Excellent organisation and attention to detail
- Ability to manage multiple tasks and prioritise effectively
- A proactive approach with a willingness to ask questions and find solutions
- Confident learning new systems, processes and technology
- A customer-first mindset and positive approach
- Evidence of ownership and responsibility
This could be your first full-time role, and a degree is welcome but not essential. The business is hiring for potential as much as experience, with opportunities to develop your career across account management, operations, systems and leadership.
Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.
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