Workplace Wellbeing with Emma-Louise Fusari, Founder of In-House Health

Hi Emma-Louise! Thank you for speaking with us! So, what is your main job role and responsibility within the business?

I’m founder of In-House Health and as a Well Tech start-up that pretty much means I’m involved in all areas of the business. My main responsibility is to ensure that our services and products help business leaders get to the root cause of health and wellbeing issues within their organisation. As a registered nurse, I stick to the clinical/wellbeing development side of things and don’t get too involved with any hands-on techy stuff!

What do you guys do? 

We work with ambitious but overstretched digital tech organisations, using a data-first approach to help them establish and eliminate the root cause of issues such as work-related stress and employee burnout. We’ve developed the M.E.T.A Wellbeing Audit and M.E.T.A Programme®, a 12-month employee wellbeing programme that not only supports employees with bespoke training and education but also gives the organisation an expert in their corner to drill down and deliver strategic wellbeing in line with other business measurements and outcomes.

What are you most proud of or excited about for the business?

This year I was named a Top 40 Northern Gamechanger and recently won a Tech for Good award at the TalkTalk NW Women in Tech Awards. I’m still completely shocked, but absolutely delighted that what I’ve set out to create and deliver to help individuals and businesses has received some recognition.

What have been the challenges of starting your business, and do you have any advice you can share?

Oh, every day is a challenge for me! Coming from the NHS, I’ve had to learn the ins and outs and more importantly the ups and downs of starting and running a business. I often think my growth has been slow and that’s partly due to bootstrapping and partly down to having to build a network from scratch. I’ve found that being mentally resilient and has been extremely beneficial when things aren’t going well. I’d like to think given my nursing experience I also have a good self-awareness around emotional intelligence; it’s a skill that is really needed and can be developed if that awareness isn’t there.