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Senior User Researcher

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TOP JOB ALERT! Join a dynamic Fintech business in the heart of Manchester City Centre as their new Senior User Researcher and put your skills to the test! Senior User Researcher

Category

Fintech

Reference

elw170519i

Salary

£70,000 to £75,000

GBP 75000
Full-Time

Date Added

17-05-2019

Level

Manager

Closing date

02-11-2019

Location

Manchester City Centre

Manchester M1 2AQ Piccadilly

The Candidate Ltd

This Job has now been fulfilled.


Senior User Researcher – Fintech – Manchester City Centre - £40,000 to £60,000

The Role:

As the principle Senior User Researcher, you will be responsible for selecting the most appropriate research strategies to best understand our users needs; whether this be lab testing, interviews or ethnographic field research. You will be expected to gather business and customer insights using a range of qualitative and quantitative methodologies and be confident in interpreting and communicating your findings with stakeholders and the wider team.

 You will be responsible for:

  • Planning and executing research using a variety of methodologies to build and maintain a comprehensive understanding of our users and their behaviour.
  • Championing the voice of the customer, ensuring that the user experience across all touch-points are well understood, documented and communicated.
  • Working closely with Senior Service Design practitioners to gather qualitative and quantitive data necessary for them to create service blueprints.
  • Ownership of end to end project delivery from research planning, to execution of research strategies and reporting your findings to key stakeholders and the wider team.
  • Devising and planning appropriate discovery and validation activities, such as design sprints and usability testing.

 You should be:

  • An expert in qualitative and quantitative research gathering with practical experience of a wide range of industry standard methodologies and tools.
  • Able to judge the merits and application of a wide range of methodologies, in order to ensure these are employed appropriately.
  • An experienced User Research specialist.
  • A champion of a user-centred, evidence based approach to formulating strategy.
  • Able to demonstrate strong project and people management skills.
  • A user-focused, design thinking enthusiast.
  • Pragmatic and strategic in your thinking.
  • Willing to mentor others.

 You should possess:

  • 3+ years relevant, professional experience.
  • A degree or equivalent professional experience in Market Research, UX, User Research, Social Science, Design Communication or Cognitive/Behavioural Psychology.

 Salary:

£40K - 60K

Do you have what it takes to succeed in this role? Call us today on 0161 833 1044 or email your CV to [email protected]

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