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Head of UX and Digital Product

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A multi-award-winning business is on the hunt for a Head of UX and Digital Product. This is a wonderful opportunity to make your mark on a truly fantastic organisation!

Category

Services

Reference

elw081018a

Salary

£70,000 plus benefits

GBP
Full-Time

Date Added

08-10-2018

09-02-2019

Level

Head of...

Location

Manchester City Centre

Manchester M1 2AQ Piccadilly

The Candidate Ltd


A multi-award-winning business is on the hunt for a Head of UX and Digital Product.  This is a wonderful opportunity to make your mark on a truly fantastic organisation!

Our client is a multi-award-winning business that has a strong reputation throughout the UK for their high customer satisfaction and ground-breaking work. They are climbing the market ladder and are one of the leading businesses within their industry, so the Head of UX and Digital Product will have a strong impact on the business’ future progression.

Reporting to the Marketing Director, the Head of UX and Digital Product will be working closely with the marketing team in order to manage and deliver all customer-facing digital experiences for the company’s brands. The successful candidate will be accountable for optimising the user's experience in order to drive customer acquisition and brand awareness. An individual with an expert knowledge of UX design, testing and development will thrive within this fantastic role as this channel is the core of the marketing acquisition strategy.

The Main Responsibilities of the Head of UX and Digital Product:

  • Ensure that all goal conversion targets are delivered by optimising the customer’s experience
  • Maintain an up-to-date knowledge of customers needs and showcase these needs through channel innovation
  • Working in line with brand positioning and product innovation, deliver innovative user experiences which set the business apart from their competitors
  • Build strong work relationships with third-party providers in order to integrate new services which will enhance the customer's experience
  • Constantly seek to identify customer pain points, hypothesis tests in order to drive user experiences
  • Liaise with the SEO department in order to implement technical changes which will support organic performance
  • Produce regular and detailed reports which highlight performance and offer insight for the wider business

 The Perfect Candidate:

  • A minimum of 5 years’ experience within a similar role is essential, with a particular emphasis on digital channel management
  • Proven experience in line management and the delivery of UX design and testing
  • Agency or client-side background
  • Experience with WordPress and Umbraco
  • Google experiments
  • MVT testing
  • Performance optimisation would be beneficial
  • Ability to articulate and implement a focused and business-orientated strategy for evolving the department and its outputs through strong strategic capabilities
  • A direct leader with the capacity to inspire and influence others whilst hitting targets
  • A strong understanding of GDPR and the implications for the customer

Do you have the skills and knowledge that they require? For more information on this exciting new role, call us today on 0161 833 1044 or apply online today.

 

 

 

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