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Customer Insight Analyst

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Calling all Insight Analysts! An exciting new job opportunity has just arisen to become a Customer Insight Executive for a highly successful business based in Manchester!

Category

Marketing & Communications

Reference

mit230119i

Salary

£24,000 to £30,000

GBP 30000
Full-Time

Date Added

2019-01-23

2019-03-03

Level

Executive

Location

Manchester

Manchester M1 2AQ Piccadilly

The Candidate Ltd


Customer Insight Executive - Manchester - £24,000 to £30,000

Calling all Insight Analysts! An exciting new job opportunity has just arisen to become a Customer Insight Executive for a highly successful business based in Manchester!

Our client is on a hunt for a new Customer Insight Executive to improve the customer relationship and engagement levels between the business and their consumers. The Customer Insight Executive will be responsible for reporting key insights of consumer behaviour and ensuring the company’s marketing approach are meeting customer needs and relevant marketing trends. This is an exciting chance to join a company which offers great training schemes and gives employees a chance to grow their skills, knowledge and career prospects. Our client wants to ensure that customers are at the heart of their business.

Key Roles and Responsibilities of a Customer Insight Executive:

  • Work closely with various stakeholders to input strategies and ideas to satisfy customer needs
  • Provide customer insights that will improve customer experience on digital channels
  • Collaborating with senior managers to provide solutions and recommendations for the business based on insight data
  • Build and maintain strong business relationships with various stakeholders across the business
  • Analyse shopper insights date on a day to day basis
  • Improve and raise the company’s CRM profile
  • Maintain a good knowledge of relevant analytical and statistical techniques

Key Skills and Requirements of a Customer Insight Executive:

  • Past experience in insight analytics or a similar job role
  • Highly organised with excellent attention to detail
  • Very good knowledge of PowerPoint and Excel
  • Able to provide insight data analytics
  • Analytical mind, able to look at the business with a challenging outlook
  • Must be able to input new ideas based on data results and insights
  • Must be able to think strategically, break down complex problems and open up to new opportunities for the business

Are you the talented Customer Insight Executive they are looking for? Get in touch with one of our award-winning team on 0161 833 1044 today or email us at [email protected].

Contact our award-winning team today! Call us on 0161 833 1044 or email us at [email protected]

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