CRM Manager

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This is a brand new role derived from continuous growth – this much-loved retailer have expanded internationally and is the perfect role for any Pet loving candidates! Apply to be the CRM Manager now!






Up to £40,000

GBP 40000

Date Added






South Manchester

Manchester M1 2AQ Piccadilly

The Candidate Ltd

Demand for their products has skyrocketed over the past 12 months. Having built out an impressive digital team with hires from reputable businesses across the North-West, they’re now looking for an experienced CRM candidate to take ownership of the channel and build on recent success.

You will be responsible for end-to-end ownership of the channel – where you will design and execute personalised CRM campaigns.

This is a fantastic opportunity for any individual looking to be part of a business at such an exciting and active time of it’s lifecycle. If you love Dogs & Cats, this one is 100% for you!

Your main responsibilities will include:

  • Design, develop & execute highly personalised eCommerce trigger campaigns (i.e., Abandoned cart, abandoned browse etc.)
  • Design, develop & execute prospecting activation & customer reactivation campaigns
  • Audience creation, development & segmentation to drive email campaigns
  • Working with the relevant stakeholders to drive customer data capture across multiple touchpoints (i.e. Website, product registrations etc.)
  • Owning and leveraging our CRM technologies (Emarsys)
  • Reviewing and analysing CRM performance to take meaningful action
  • Working closely with wider Digital and Ecommerce team on the execution of wider campaigns

The Person:


  • Proven experience in a design-lead CRM role
  • Working knowledge of CRM tools/software
  • Hands on knowledge of Google Analytics
  • Hands on experience using graphic design tools
  • Can-do attitude, solution driven, start-up mentality and analytical mindset
  • (Previous international experience desirable but not essential)

Love pets and think this is the role for you? Apply online today! Or get in touch on 0161 833 1044 or email us at [email protected]

Please note due to high volumes of applications unfortunately we are not always able to respond to all unsuccessful applicants. However we wish everyone who applies the very best with their job search.

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