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Email and CRM Assistant

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Are you data savvy and want to boost your digital career? A leading high-end retailer is on the hunt for an Email and CRM Assistant to increase engage…

Category

Retail

Reference

esa210617h

Salary

Up to £21,000

GBP 21000
Full-Time

Date Added

21-06-2017

Level

Marketing Executive

Closing date

21-01-2018

Location

Lancashire

Manchester M1 2AQ Piccadilly

The Candidate Ltd

This Job has now been fulfilled.


Are you data savvy and want to boost your digital career? A leading high-end retailer is on the hunt for an Email and CRM Assistant to increase engagement with their prosperous customer base and run exciting campaigns!  

Our client has an outstanding reputation of creating the best work environment for their employees, hence the reason why they have been on the Sunday Times Top 100 list of companies to work for the last 13 years. This company is family owned and is proud to have been in the high-end retail business for almost 100 years. Their passion is their integrity of doing business and how they can sell the perfect product to their customers, which is the reason why they are multi award-winning!

The Email and CRM Assistant will be responsible for optimising the established communication channels and identify strategies to drive traffic to the website as well as in-store activity. This role involves excellent responsibilities like developing and planning email content and liaise with external agencies about the creative execution of the campaigns. The successful candidate will manage the data selection and testing and analyse the performance for any improvements within cost savings as well as reach to maximise ROI. The Email and CRM Assistant will work closely with the CRM Manager to run the campaigns and generate performance reporting, whilst supporting database maintenance and data processes.  

The Key Responsibilities of the Email and CRM Assistant:

  • Maximise the company’s email communications in order to engage customers and drive traffic and sales
  • Plan and produce an email plan whilst ensuring that the budget is adhered to
  • Liaise closely with the CRM Manager and Content Manager; making sure that the right messages reach the right customers
  • Produce email and copy briefs and work with both internal and external departments to deliver cutting – edge email designs which meet the campaign objectives
  • Assist the CRM Manager with the execution of campaigns across of digital and non-digital platforms
  • Produce regular reports on the performance of the database and ensure regular contact with the store teams
  • Review, analyse and report on all email activities in order to make sure that targets are achieved
  • Analyse the data selection and maintain the customer database

The Perfect Candidate:

  • Proven experience of working with email service providers is ideal for this role
  • Prior experience of implementing consumer email programmes from start to finish is
  • Fantastic organisational, communication and numeric skills are essential for this role
  • A quick learner with an ‘eye for detail’ and a commercial mindset
  • Ability to create a solid understanding of the online customer journey and consumer behaviour
  • Basic HTML knowledge and a very customer focused mindset
  • A proactive mindset and attitude to hit the ground running!
  • Proficient using Microsoft Excel and is very numeric
  • Ability to work in a fast paced environment, where a passion for retail and marketing is vital

This role involves excellent opportunities to grow and build up strong skills for a prosperous career. If you want to hear more about this role, then get in touch with our Ecommerce Recruitment Team on 0161 833 1044 or apply directly online.  

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