07 December 2017

CRM Manager

  • Reference: esa071217i
  • Location: Macclesfield
  • Salary: Competitive
  • Type: Permanent
  • Sector: eCommerce
  • Consultant email: info@thecandidate.co.uk
  • Consultant telephone: +44 161 833 1044

Work for an award-winning international company as a CRM Manager and enjoy great benefits such as 33 days’ holiday, company days out, discounted gym memberships, and many more!

We have an exciting opportunity to join a forward-thinking international company at a pivotal time of growth. Based in Macclesfield, this company prides themselves on their supportive and motivating work environment, which has earned them multiple awards. If the amazing benefits aren’t enough to tempt you, this company also offer consistent in-house training, so there will always be opportunities to develop and progress within the company!

This company is wanting to hear from a creative and passionate individual who is looking to progress in their career as a CRM Manager. The successful candidate will play a central role in developing and delivering CRM initiatives, and work through campaign planning from start to finish. As the role is of high importance to the company, it is essential to have experience working in CRM.

Key roles and responsibilities of the CRM Manager:

  • Work in collaboration with the data services team to collect the relevant data to form personalised and targeted campaigns.
  • Brief creative outputs and requirements to the in-house design team and/or the creative agency.
  • Work within set deadlines when creating measurable and dynamic programs.
  • Analyse existing programmes and come up with ways to optimise them.
  • Update content, subject lines and offers, based on on-going analysis.
  • Make basic HTML amendments to existing campaigns and programmes.
  • Use CRM programmes to conduct SMS, social media, and email tests to identify optimal timing and message.
  • Explore ways of adapting new methods to existing tools.
  • Share knowledge with the wider Marketing team.
  • Identify ways to update CRM programmes.

Required skills and attributes:

  • Minimum of 3 years’ experience working in CRM within an eCommerce environment.
  • Experience using email broadcast tools (e.g. Responsys, Silverpop, Exact Target) and in setting up multi-stage CRM programs.
  • Excellent communication and interpersonal skills at all levels.
  • Can work well in a fast-paced environment within set deadlines.
  • Working knowledge of basic HTML and SQL.
  • Commercially minded with an analytical and flexible approach to marketing.

If you feel like you could make a difference to the business and are looking to progress in your career, apply now! Give us a call on 0161 833 1044, email info@thecandidate.co.uk, or apply directly online.

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Laura is one of those rare recruiters that takes the time to really understand both the business and recruit to make sure they're the perfect fit through exhaustive prep, screening, research but also an uncanny understanding of what people really want. I can't recommend her enough for her professionalism and patience.

Finn, Candidate, November 2017