CRM jobs (Customer Relationship Management jobs) exist within businesses that collect and segment data acquired from customers and suppliers for marketing purposes. In the marketing mix, CRM complements acquisition budgets, adding more value to the spend that generated the customers in the first instance. eCRM Jobs, (Electronic Customer Relationship Jobs) are more popular in the Digital Marketing sector with sophisticated cookie-based tracking techniques allowing for advanced customer targeting.

Traditionally CRM techniques would have been popular in the home catalogue world, where customers were targeted with mailers in the post based on their buying behaviour. More recently with the advent of digital marketing, email databases have eclipsed this and are used for communicating specific creatives with a range of messages including new products, seasonal offers or loyalty discounts.

Successful CRM candidates will have an analytical mind, have the ability to identify trends and provide marketing solutions with the customer journey in mind. Being customer centric with everything that CRM candidates do is particularly important for career development. By understanding customer behaviour, different offers and messages can be communicated to different segments and response rates analysed for future activities.

Development from a CRM Executive to a CRM Manager will require an in depth understanding of successful CRM techniques along with other key attributes of the role including:

  • Strong understanding of customer journeys and creating a strategy using Roadmaps. Have the ability to challenge your data!
  • Immersing yourself in the relevant databases or have a strong relationship with database teams
  • Have the ability to create segments, understand and influence customer journeys and maximise leads from channels
  • Liaise with and have the ability to develop strong relationships with key senior stakeholders
  • Manage and develop staff to create a strong and successful team that generates results

For tips on how to create the perfect CRM CV, click here. Otherwise have a look at the jobs below or feel free to call us on 0161 833 1044 to discuss your CRM career.

06.10.17

Ecommerce Relationship Manager

Salary: Up to £30,000

Location: Altrincham

Type: Permanent

Fancy working for a top worldwide organisation with the chance for progression? We’re looking for a driven and confident individual to take the next step in their career

Positioned in vibrant location this role is perfect for an individual with energy, creativity and a can-do attitude! This company is based in Manchester and New York and is now on…

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02.10.17

CRM Data Analyst

Salary: Up to £24,000

Location: Manchester City Centre

Type: Permanent

Are you a data analytical genius and want to boost your career? Join a UK leading business as CRM Data Analyst and be part of a large team that will provide additional training for you to prosper and grow in the role!

As well as a highly competitive salary, the successful candidate can enjoy a variety of employee benefits, including 30 days holid…

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02.10.17

Traffic Lead Manager

Salary: Up to £36,000

Location: Manchester

Type: Permanent

An exciting retail opportunity has come up in Manchester as a Traffic Lead Manager with bonuses and benefits!

Our client is a multi-brand business in a fantastic sector where they have established themselves as a reputable fashion retailer. They require this person to oversee the digital mix and deliver sales and traffic growth to the agreed budge…

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28.09.17

CRM Executive

Salary: Competitive

Location: Bury

Type: Permanent

Develop your career at a leading retailer!

This is the opportunity to join a leading retailer, who provides comprehensive training for you to grow in your role and step up to the next level. Our client focus on growing their departments and is currently looking for a CRM Executive to join a highly skilled team. This company have an extensive focu…

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19.09.17

CRM Manager (3-6 Months)

Salary: Up to £60,000 (pro-rata)

Location: Manchester

Type: Temporary

#TheCandidateExec

Join a top fashion brand on a temporary basis as their CRM Manager! 

A fashion giant based in the city centre is looking for a CRM Manager to implement an effective CRM tool to focus on business growth in their domestic and international markets. They will be responsible for managing CRM strategy and increasing engagement throug…

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14.09.17

CRM Executive

Salary: Up to £28,000

Location: North Manchester

Type: Permanent

Are you excited about the chance to work for a hugely successful company? Our client is on the lookout for a talented and enthusiastic CRM Executive to join their successful team.   

Our client is an eCommerce service that has seen huge growth over the last few years. They have hundreds of branches across the UK and have now assisted over 1 millio…

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08.09.17

Senior CRM Executive

Salary: Up to £30,000

Location: Manchester

Type: Permanent

Work at an international fashion giant as their Senior CRM Executive!

This fashion giant is in search of a Senior CRM Executive to execute the retention strategy through email, SMS, push and Direct Mail alongside the CRM Executive.

The Senior CRM Executive will look after maximising the conversions through loyal customers and increasing revenue t…

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06.09.17

Group Head of CRM

Salary: Competitive

Location: Manchester

Type: Permanent

Exclusive Opportunity! #TheCandidateExec

Experienced in the art of CRM? A leading multi-channel retailer is now in need of a talented Group Head of CRM to join the company! This is a fantastic opportunity to make your mark on a household brand whilst enjoying staff discounts and staff social events!

Our client is experiencing a tremendous period…

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TESTIMONIALS

It didn’t take long to build rapport with Laura, as her excellent communication skills shone through from the start. She placed me in my most recent position and was very thorough in liaising between myself and my prospective employer at the time - an often understated skill. Moving to a new city for the position at short notice was not going to be easy, but Laura made sure I was as informed and prepped as possible when going through the interview stages and seemed to always have my best interests at heart. One of the most personable recruiters I have worked with, and I will certainly be calling her first when I am considering changing position again!


Michael, CRM Manager, July 2017

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