CRM jobs (Customer Relationship Management jobs) exist within businesses that collect and segment data acquired from customers and suppliers for marketing purposes. In the marketing mix, CRM complements acquisition budgets, adding more value to the spend that generated the customers in the first instance. eCRM Jobs, (Electronic Customer Relationship Jobs) are more popular in the Digital Marketing sector with sophisticated cookie-based tracking techniques allowing for advanced customer targeting.

Traditionally CRM techniques would have been popular in the home catalogue world, where customers were targeted with mailers in the post based on their buying behaviour. More recently with the advent of digital marketing, email databases have eclipsed this and are used for communicating specific creatives with a range of messages including new products, seasonal offers or loyalty discounts.

Successful CRM candidates will have an analytical mind, have the ability to identify trends and provide marketing solutions with the customer journey in mind. Being customer centric with everything that CRM candidates do is particularly important for career development. By understanding customer behaviour, different offers and messages can be communicated to different segments and response rates analysed for future activities.

Development from a CRM Executive to a CRM Manager will require an in depth understanding of successful CRM techniques along with other key attributes of the role including:

  • Strong understanding of customer journeys and creating a strategy using Roadmaps. Have the ability to challenge your data!
  • Immersing yourself in the relevant databases or have a strong relationship with database teams
  • Have the ability to create segments, understand and influence customer journeys and maximise leads from channels
  • Liaise with and have the ability to develop strong relationships with key senior stakeholders
  • Manage and develop staff to create a strong and successful team that generates results

For tips on how to create the perfect CRM CV, click here. Otherwise have a look at the jobs below or feel free to call us on 0161 833 1044 to discuss your CRM career.

22.02.17

CRM Executive (offline)

Salary: £24,000

Location: Manchester City Centre

Type: Permanent

We’re looking for a marketing genius who has a passion for offline CRM and is ready for a change of scenery! Join the UK’s largest retailer and build your career working with innovative offline campaigns.

Our client is a large fashion retailer, which has established some of the biggest brands in the UK online retail market. The company is based i…

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22.02.17

Digital CRM Executive

Salary: £24,000

Location: Manchester City Centre

Type: Permanent

We have an exciting opportunity for a talented CRM professional to work on the online customer journey for the biggest retailer in the UK! Join an e-commerce giant as their Digital CRM Executive and develop innovative and strong campaigns together with the CRM Manager.

Our client is a large fashion retailer, who has established some of the bigges…

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16.02.17

Head of CRM

Salary: £60,000 + Bonus

Location: Manchester

Type: Permanent

Fanatical about fashion and crazy about CRM? Become the Head of CRM for a major, international, award-winning retailer in Manchester and receive excellent benefits including an annual bonus and discounts on the latest fashion!

Our client is one of the fastest growing fashion empires to ever grace British soil and as they continue to grow and deve…

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14.02.17

CRM Executive

Salary: up to £30,000

Location: Lancashire

Type: Permanent

Crazy about CRM and ready to take on a new challenge? Join a highly established, home-décor company in Lancashire now as their new CRM Executive!

Situated in Lancashire, our client’s office is easily accessible from the motorway as well as areas further afield due to the train station only being a short walk away! Over the years, this company has…

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08.02.17

CRM Executive

Salary: £28,000

Location: Lancashire

Type: Permanent

Are you an expert in CRM who's ready to take the next step in their career?

A luxury home-decor company in Lancashire is looking for a CRM Executive to join their team! As the CRM Executive, the role involves implementing and monitoring promotional campaigns across a variety of platforms. The ideal candidate will have good analytical skills and b…

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07.02.17

CRM and Email Marketing Executive

Salary: Up to £30,000

Location: Greater Manchester

Type: Permanent

Are you ready to excel in your CRM and Email Marketing career? Enjoy flexible working hours and excellent office perks as CRM and Email Marketing Executive for a multi-award winning retailer!

Our client is a well-established retailer who is growing rapidly within their online eCommerce function and is, therefore, looking for an experienced CRM an…

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07.02.17

Marketing and CRM Analyst

Salary: £25,000

Location: Cheshire

Type: Permanent

Do you have a strong marketing background and enjoy working in a fast paced environment? Become a Marketing and CRM Analyst for a rapidly growing online retailer and execute developmental strategies to maintain the success of all acquisition channels within the company!

The ideal candidate will be someone who is looking to expand their commercial …

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01.02.17

CRM Co-ordinator

Salary: £24,000

Location: Manchester

Type: Contract

Do you have a love of CRM? Join this fantastic fashion eCommerce business as their CRM Co-ordinator and you will receive lots of benefits such as great training and development opportunities! Don’t miss out on this fab role!

Our client is looking for a CRM Coordinator that will take charge of implementing the CRM strategy and driving sales. They w…

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25.01.17

CRM Executive

Salary: Up to £28,000

Location: Alderley Edge

Type: Permanent

Work hard and it will pay off in this role as you’ll be off on an annual staff trip to Italy! Work for a huge property developer as their CRM Executive in their luxury Alderley Edge offices!

The CRM Executive reporting to the Head of CRM will be data-focused, working for a brand that sells investment property to high-net-worth individuals around t…

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Stephen, February 2017

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