CRM jobs (Customer Relationship Management jobs) exist within businesses that collect and segment data acquired from customers and suppliers for marketing purposes. In the marketing mix, CRM complements acquisition budgets, adding more value to the spend that generated the customers in the first instance. eCRM Jobs, (Electronic Customer Relationship Jobs) are more popular in the Digital Marketing sector with sophisticated cookie-based tracking techniques allowing for advanced customer targeting.

Traditionally CRM techniques would have been popular in the home catalogue world, where customers were targeted with mailers in the post based on their buying behaviour. More recently with the advent of digital marketing, email databases have eclipsed this and are used for communicating specific creatives with a range of messages including new products, seasonal offers or loyalty discounts.

Successful CRM candidates will have an analytical mind, have the ability to identify trends and provide marketing solutions with the customer journey in mind. Being customer centric with everything that CRM candidates do is particularly important for career development. By understanding customer behaviour, different offers and messages can be communicated to different segments and response rates analysed for future activities.

Development from a CRM Executive to a CRM Manager will require an in depth understanding of successful CRM techniques along with other key attributes of the role including:

  • Strong understanding of customer journeys and creating a strategy using Roadmaps. Have the ability to challenge your data!
  • Immersing yourself in the relevant databases or have a strong relationship with database teams
  • Have the ability to create segments, understand and influence customer journeys and maximise leads from channels
  • Liaise with and have the ability to develop strong relationships with key senior stakeholders
  • Manage and develop staff to create a strong and successful team that generates results

For tips on how to create the perfect CRM CV, click here. Otherwise have a look at the jobs below or feel free to call us on 0161 833 1044 to discuss your CRM career.

07.12.17

CRM Manager

Salary: Competitive

Location: Macclesfield

Type: Permanent

Work for an award-winning international company as a CRM Manager and enjoy great benefits such as 33 days’ holiday, company days out, discounted gym memberships, and many more!

We have an exciting opportunity to join a forward-thinking international company at a pivotal time of growth. Based in Macclesfield, this company prides themselves on thei…

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05.12.17

CRM Executive

Salary: Competitive

Location: North Manchester

Type: Permanent

Do you have 1-2 years' experience in CRM? If yes, then join a global retailer in North Manchester as CRM Executive and enjoy flexi-time, staff discounts and fun events, whilst building a promising career! This is an excellent opportunity, which doesn't come along often, so keep reading... 

This is the opportunity to join a leading retailer, who pr…

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28.11.17

CRM Manager

Salary: £Competitive

Location: Cheshire

Type: Permanent

Crazy about CRM? Looking to take the next step in your career? Become the CRM Manager for a thriving, globally renowned retailer in Cheshire!

Our client is an award-winning retail giant who thrives on delivering high-quality, health and nutrition products to loyal customers across the globe! They have accumulated a huge success since opening thei…

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23.11.17

CRM Executive

Salary: Competitive

Location: Cheshire

Type: Permanent

Are you crazy about CRM? Kick-start your career by joining a multi-award winning, global company based in Cheshire as their new CRM Executive!

With multiple prestigious awards and an army of loyal customers, this company would not lack excitement or opportunity! As they continue to expand, they are now looking for a new member to join their dynami…

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27.10.17

CRM Executive

Salary: Competitive

Location: Bury

Type: Permanent

Develop your career at a leading retailer!

This is the opportunity to join a leading retailer, who provides comprehensive training for you to grow in your role and step up to the next level. Our client focus on growing their departments and is currently looking for a CRM Executive to join a highly skilled team. This company have an extensive focu…

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26.10.17

Group Head of CRM

Salary: Competitive

Location: Manchester

Type: Permanent

Exclusive Opportunity! #TheCandidateExec

Experienced in the art of CRM? A leading multi-channel retailer is now in need of a talented Group Head of CRM to join the company! This is a fantastic opportunity to make your mark on a household brand whilst enjoying staff discounts and staff social events!

Our client is experiencing a tremendous period…

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TESTIMONIALS

Laura is one of those rare recruiters that takes the time to really understand both the business and recruit to make sure they're the perfect fit through exhaustive prep, screening, research but also an uncanny understanding of what people really want. I can't recommend her enough for her professionalism and patience.


Finn, Candidate, November 2017

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