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Client Services Jobs

We regularly have a requirement for candidates who have a suitable background in order to work in our client services roles. There is no doubt that this type of role requires a very personable type of candidate who will be able to work alongside a range of clients who all have separate wants and demands. If this is the direction which you'd like to go in or are looking to take that next step in a client services based role then we would love to help you with that.

Employers who require candidates in the pure sense of the term "Client Services" may be larger advertising agencies to work on what they class as significant sized accounts for their business. They will normally be the conduit between the client and the different departments which lie with the respective advertising agency. Tasks for such roles may range from the timely delivery of the strategy of the day, as well as reporting the thoughts and feelings of the client through to the senior management internally so changes can be made to offer a better service.

There are similarities between this role and a Project Manager, depending on the type of agency.  Creative agencies manage projects on more of a one off basis as opposed to an advertising agency where the work is on-going and retainer based with the client. They will normally take the brief from the client and manage it as it is briefed into the agency. They will also manage the output format and timing as well as any changes which the project may experience as it develops.

Many people who excel in Client Services roles develop into a Client Services Director or Senior Project Manager. They will usually have around 5 or 6 years experience in such roles. Key elements of such roles include:

  • An outstanding level of client service and the ability to support the account management efforts to deliver a great product
  • Ensuring satisfied clients, contract renewals and points of escalation for issues to be resolves is essential
  • Be in tune with the sector which the business operates in and feed this back to the organisation for commercial gain

If you would like to talk about proactively searching for a Client Services role or developing your career to enter this in the future then don't hesitate to speak to us about it.

  • 22.08.14

    SEO Campaign Executive

    Salary: £COMPETITIVE
    Location: Manchester City Centre
    Job Type: Permanent

    An exciting opportunity has arisen at one of the UK's leading media agencies for a Campaign Executive. The innovative agency, based in Manchester City Centre, is looking for someone with the ability to research, plan, implement and report for a variety of campaigns. This is a

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  • 14.08.14

    SEO Account Manager

    Salary: £COMPETITIVE!
    Location: Manchester City Centre
    Job Type: Permanent

    Leading integrated communications agency based in Manchester City Centre has a great opportunity for a SEO account manager or Organic Account Manager within their growing department. Having won new contracts to add to their varied client base, the right SEO account manager

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  • 13.08.14

    Digital Project Manager

    Salary: £23k - £27k
    Location: Greater Manchester
    Job Type: Permanent

    Our client is a Manchester based Digital agency that specialise in Web Development, Creative Digital Marketing and Media Buying and they are looking for a Project Manager to join the team. The digital Project Manager role is for a passionate

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  • 25.06.14

    Digital Business Director

    Salary: £Competitive
    Location: Manchester
    Job Type: Permanent

    A fantastic career opportunity has arisen at one of the UK's top media agencies for a Digital Business Director to join the online marketing division and work with some of the world's biggest brands. The multi-award winning agency is looking for a client-service and content

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  • 25.06.14

    Client Services Manager

    Salary: £Competitive
    Location: Manchester
    Job Type: Permanent

    One of the UK's leading media agencies has an exciting new vacancy for a Client Services Manager. The internationally recognised agency is recruiting a well-rounded individual who has a wealth of agency experience and a thorough knowledge of the media industry. This is a

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  • 11.06.14

    Client Services Director

    Salary: £Competitive
    Location: Manchester
    Job Type: Permanent

     A fantastic career opportunity has arisen at one of the UK's top integrated media agencies for a Client Services Director to join the powerful online marketing division and work with some of the world's biggest brands. The multi-award

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  • 10.06.14

    Account Manager

    Salary: £25k - £30k DOE
    Location: Manchester
    Job Type: Permanent

    A specialist digital marketing and web development agency based in Manchester City Centre has a vacancy for an experienced Account Manager. The multi-award winning agency is looking for someone with excellent client facing skills that has a passion for digital marketing and

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