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Client Services Jobs

We regularly have a requirement for candidates who have a suitable background in order to work in our client services roles. There is no doubt that this type of role requires a very personable type of candidate who will be able to work alongside a range of clients who all have separate wants and demands. If this is the direction which you'd like to go in or are looking to take that next step in a client services based role then we would love to help you with that.

Employers who require candidates in the pure sense of the term "Client Services" may be larger advertising agencies to work on what they class as significant sized accounts for their business. They will normally be the conduit between the client and the different departments which lie with the respective advertising agency. Tasks for such roles may range from the timely delivery of the strategy of the day, as well as reporting the thoughts and feelings of the client through to the senior management internally so changes can be made to offer a better service.

There are similarities between this role and a Project Manager, depending on the type of agency.  Creative agencies manage projects on more of a one off basis as opposed to an advertising agency where the work is on-going and retainer based with the client. They will normally take the brief from the client and manage it as it is briefed into the agency. They will also manage the output format and timing as well as any changes which the project may experience as it develops.

Many people who excel in Client Services roles develop into a Client Services Director or Senior Project Manager. They will usually have around 5 or 6 years experience in such roles. Key elements of such roles include:

  • An outstanding level of client service and the ability to support the account management efforts to deliver a great product
  • Ensuring satisfied clients, contract renewals and points of escalation for issues to be resolves is essential
  • Be in tune with the sector which the business operates in and feed this back to the organisation for commercial gain

If you would like to talk about proactively searching for a Client Services role or developing your career to enter this in the future then don't hesitate to speak to us about it.

  • 02.09.15

    German Digital Country Manager

    Salary: £25k - £30k
    Location: Warrington
    Job Type: Permanent

    A market leading eCommerce brand is seeking to recruit a fluent German speaker or native for the role of German Digital Country Manager. This well-known retail brand is looking for someone whose passion for excellence and the brand matches their own. You will have full

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  • 28.08.15

    App Marketing Manager

    Salary: Up to £40k
    Location: Greater Manchester
    Job Type: Permanent

    Award winning retail brand based in Greater Manchester have an exciting new vacancy for an App Marketing Manager. The established business have some really excited projects in planning, and they are searching for someone to help bring them to life and take the company to

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  • 27.08.15

    CRM Manager

    Salary: c£65k + Bonus
    Location: Liverpool
    Job Type: Permanent

    An exceptional career opportunity has arisen for a CRM Manager within a market leading retail brand. The thriving company are in search of someone with a real passion for customer management, who can use their creativity and exceptional skill set to help achieve the

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  • 21.08.15

    Marketing Executive

    Salary: c£20k
    Location: Cheshire
    Job Type: Permanent

    An exciting new opportunity has arisen for a Marketing Executive within a large financial services company. The market leading business, which is based in Cheshire, is searching for someone to help plan and implement the marketing activity. This will include developing the

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  • 18.08.15

    Customer Insight, Analytics and CRM Manager

    Salary: c£100k
    Location: Merseyside
    Job Type: Permanent

    An outstanding career opportunity has arisen for a highly experienced Customer Insight, Analytics and CRM Manager within a UK-wide retail giant. The truly innovative and customer orientated business, which are based in Merseyside, are searching for someone with a passion

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  • 30.07.15

    Client Services Manager

    Salary: £35k-£40k
    Location: Manchester
    Job Type: Permanent

    This young ambitious distributor of financial services and products are offering a Client Service Manager position to assume responsibility of key clients. Located in the centre of Manchester, you will be working closely with the company's directors. There is a wealth of

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