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Client Services Jobs

We regularly have a requirement for candidates who have a suitable background in order to work in our client services roles. There is no doubt that this type of role requires a very personable type of candidate who will be able to work alongside a range of clients who all have separate wants and demands. If this is the direction which you'd like to go in or are looking to take that next step in a client services based role then we would love to help you with that.

Employers who require candidates in the pure sense of the term "Client Services" may be larger advertising agencies to work on what they class as significant sized accounts for their business. They will normally be the conduit between the client and the different departments which lie with the respective advertising agency. Tasks for such roles may range from the timely delivery of the strategy of the day, as well as reporting the thoughts and feelings of the client through to the senior management internally so changes can be made to offer a better service.

There are similarities between this role and a Project Manager, depending on the type of agency.  Creative agencies manage projects on more of a one off basis as opposed to an advertising agency where the work is on-going and retainer based with the client. They will normally take the brief from the client and manage it as it is briefed into the agency. They will also manage the output format and timing as well as any changes which the project may experience as it develops.

Many people who excel in Client Services roles develop into a Client Services Director or Senior Project Manager. They will usually have around 5 or 6 years experience in such roles. Key elements of such roles include:

  • An outstanding level of client service and the ability to support the account management efforts to deliver a great product
  • Ensuring satisfied clients, contract renewals and points of escalation for issues to be resolves is essential
  • Be in tune with the sector which the business operates in and feed this back to the organisation for commercial gain

If you would like to talk about proactively searching for a Client Services role or developing your career to enter this in the future then don't hesitate to speak to us about it.

  • 03.02.16

    Customer Insight, Analytics and CRM Manager (Relocation Opportunity)

    Salary: Up to £100,000 + benefits
    Location: London/Merseyside
    Job Type: Permanent

    Are you interested to relocate to the Digital North West for an outstanding career opportunity that has arisen for a highly experienced Customer Insight, Analytics and CRM Manager within a UK-wide retail giant.

    The truly innovative and customer ...

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  • 03.02.16

    Customer Insight, Analytics and CRM Manager

    Salary: £100k
    Location: Merseyside
    Job Type: Permanent

    An outstanding career opportunity has arisen for a highly experienced Customer Insight, Analytics and CRM Manager within a UK-wide retail giant. The truly innovative and customer orientated business, which are based in Merseyside, are searching for someone with a passion ...

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  • 03.02.16

    Customer Insight, Analytics and CRM Manager

    Salary: £100,000
    Location: Merseyside
    Job Type: Permanent

    An outstanding career opportunity has arisen for a highly experienced Customer Insight, Analytics and CRM Manager within a UK-wide retail giant.

    The truly innovative and customer orientated business, which are based in Merseyside, are searching for someone with a ...

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  • 29.01.16

    Client Services Manager

    Salary: £30,000 - £35,000
    Location: Leeds
    Job Type: Permanent

    Driven by creativity, our client consists of hard-working, talented individuals and now require a Senior Client Services Manager to help continue their growth!

     This Senior Client Services Manager is the perfect role for a creative person who can ...

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  • 29.01.16

    Senior Client Services Executive

    Salary: £20,000 - £25,000
    Location: Leeds
    Job Type: Permanent

    Driven by creativity, our client consists of hard-working, talented individuals and now require a Senior Client Services Executive to help continue their growth!

    This Senior Client Services Executive is the perfect role for a creative person who can ...

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  • 28.01.16

    Client Services Account Manager

    Salary: Up to £35,000
    Location: Manchester City Centre
    Job Type: Permanent

    Fantastic opportunity arisen at a specialist advertising agency in the heart of Manchester City Centre.

    We are looking for an enthusiastic Client services executive to join a very experienced team of individuals based in Manchester. The agency offers ...

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  • 28.01.16

    (Insight & Analytics) Account Manager

    Salary: Competitive
    Location: Manchester City Centre
    Job Type: Permanent

    Our client are looking to recruit a Manager / Senior Manager within the Analytics and Insight team.  The role will involve working across a number of agency clients, primarily on the measurement and reporting of online media campaigns (spanning organic and paid ...

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  • 28.01.16

    Account Executive

    Salary: Up to £23,000
    Location: Warrington
    Job Type: Permanent

    Looking for a fun and exciting new job? Check out our Account Executive job...

    As a key member of the client services team, the Account Executive will be ultimately responsible for ensuring that all client needs are met. Our client, a thriving digital ...

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  • 11.01.16

    PPC Manager

    Salary: £25,000-£28,000
    Location: Manchester City Centre
    Job Type: Permanent

    Our client is an award winning digital advertising agency based in Manchester offering a range of online marketing services. They are currently looking for a PPC Manager to join their expanding team.

    Natural demand from their diverse range of online ...

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  • 08.01.16

    Digital Account Director

    Salary: Up to £45,000
    Location: Manchester City Centre
    Job Type: Permanent

    Do you want to work for a boutique agency that is growing at a rapid rate and needs a Digital Account Director to add to its already skilled team?

    If you have polished client facing skills and have a true passion for everything digital whilst making ...

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  • 10.12.15

    Test Manager

    Salary: £60,000
    Location: Manchester
    Job Type: Permanent

    A once in a lifetime opportunity has arisen with a rapidly growing digital agency in the heart of Manchester!

    Our client needs a test manager to explore new opportunities for testing services and consultancy to clients, while managing and growing all ...

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