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Client Services Jobs

We regularly have a requirement for candidates who have a suitable background in order to work in our client services roles. There is no doubt that this type of role requires a very personable type of candidate who will be able to work alongside a range of clients who all have separate wants and demands. If this is the direction which you'd like to go in or are looking to take that next step in a client services based role then we would love to help you with that.

Employers who require candidates in the pure sense of the term "Client Services" may be larger advertising agencies to work on what they class as significant sized accounts for their business. They will normally be the conduit between the client and the different departments which lie with the respective advertising agency. Tasks for such roles may range from the timely delivery of the strategy of the day, as well as reporting the thoughts and feelings of the client through to the senior management internally so changes can be made to offer a better service.

There are similarities between this role and a Project Manager, depending on the type of agency.  Creative agencies manage projects on more of a one off basis as opposed to an advertising agency where the work is on-going and retainer based with the client. They will normally take the brief from the client and manage it as it is briefed into the agency. They will also manage the output format and timing as well as any changes which the project may experience as it develops.

Many people who excel in Client Services roles develop into a Client Services Director or Senior Project Manager. They will usually have around 5 or 6 years experience in such roles. Key elements of such roles include:

  • An outstanding level of client service and the ability to support the account management efforts to deliver a great product
  • Ensuring satisfied clients, contract renewals and points of escalation for issues to be resolves is essential
  • Be in tune with the sector which the business operates in and feed this back to the organisation for commercial gain

If you would like to talk about proactively searching for a Client Services role or developing your career to enter this in the future then don't hesitate to speak to us about it.

  • 22.04.16

    Senior Designer

    Salary: Up to £35,000
    Location: Manchester
    Job Type: Permanent

    Become a key figure within the technology department as the Senior Designer at our international client!

    As the Senior Designer, your role would be focused on assisting our client to become more User Centric by enhancing user experience and journeys ...

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  • 20.04.16

    Client Services Executive

    Salary: £20,000
    Location: Cheshire
    Job Type: Permanent

    Are you a master of client services?

    Do you want more responsibilities and work for a trendy award winning Digital Marketing agency, who goes beyond their client expectations? This is a role that can take you to the next level! Become a highly ...

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  • 11.04.16

    Account Manager (Insight & Analytics)

    Salary: Up to £35,000 depending on skills and experience
    Location: Manchester City Centre
    Job Type: Permanent

    Time to excel in your career at a leading global media agency at the top of their game based based in Manchester City Centre!

    Our client are looking to recruit a Manager / Senior Manager within the Analytics and Insight team.  The role will ...

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  • 06.04.16

    SEO Executive

    Salary: Up to £25,000
    Location: Crewe
    Job Type: Permanent

    Ready to drive rankings through creative content?

    Our client is a highly creative communication agency, which focus on branding and sharing their clients' identity to build up a memorable image. They are now looking for a skilled SEO Executive to ...

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  • 06.04.16

    Digital PR Executive

    Salary: Up to £25,000
    Location: Crewe
    Job Type: Permanent

    Love story telling?
    Be responsible for sharing brands' stories and engage with the target audience, as the Digital PR Executive for a highly creative and rapidly growing agency based in Crewe. This is an exciting opportunity to work with clients on both ...

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  • 23.03.16

    Digital Engagement Manager

    Salary: Up to £35,000 (Depending on skills & experience)
    Location: Manchester City Centre
    Job Type: Permanent

    Lead a team of creatives at the top of their field, as the Digital Engagement Manager of a leading media agency based in Manchester City Centre.

    Work for one of the Sunday Time's top 100 UK employers, as a key member and leader of a highly talented ...

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  • 23.03.16

    Digital Engagement Director

    Salary: Up to £50,000 (Depending on skills & experience)
    Location: Manchester City Centre
    Job Type: Permanent

    Are you ready to lead and develop a high performing, top class department in one of Manchester's top media agencies?! 

    Our client, a media powerhouse, are looking for a Digital Engagement Director to be the key motivator in creating, implementing ...

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  • 15.03.16

    (Insight & Analytics) Account Manager

    Salary: Competitive
    Location: Manchester City Centre
    Job Type: Permanent

    Our client are looking to recruit a Manager / Senior Manager within the Analytics and Insight team.  The role will involve working across a number of agency clients, primarily on the measurement and reporting of online media campaigns (spanning organic and paid ...

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